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Leadership Team

Michael McMillan - President & Chief Executive Officer
Michael McMillan

Michael McMillan assumed President & CEO responsibilities at HEABC on August 15, 2016. Michael brings extensive health care operational experience and knowledge of the BC health care system to his leadership role at HEABC, gained though increasingly senior health care administration roles.

Most recently, Michael was Chief Operating Officer, Northern Interior Heath Service Delivery Area (NIHSDA) for Northern Health, where he was responsible for the delivery of high-quality health care services in Northern Health’s most populous health service delivery area, including the city of Prince George, and the region’s largest hospital, the University Hospital of Northern BC (UHNBC), as well as pharmacy services for all of Northern Health.

Michael is also active in leadership roles at the provincial level as co-chair of the BC Health Technology Assessment Committee and a member of the BC Ministry of Health Standing Committee of Co-chairs.

Michael has a B.Sc. in pharmaceutical sciences and an MBA, both from the University of BC.

Mo Bual - Director, Occupational Health and Safety Services
Mo Bual

Mo Bual was appointed as HEABC’s new Executive Director, Occupational Health and Safety Services effective October 23, 2017. Mo is a graduate of BCIT’s Occupational Health & Safety program and has 18 years’ experience in health, safety and risk management in a variety of public sector settings. He is currently completing a Master`s Degree in Leadership from the University of Guelph. Mo is responsible for the strategic planning, development, leadership, execution and evaluation of province-wide initiatives in the areas of attendance support, workplace wellness and occupational health and safety for BC’s public health care sector.

Tony Collins - Vice-President, Knowledge Management & Compensation Services

Tony Collins

Tony Collins, Vice-President responsible for the team that provides knowledge management, research, non-contract compensation and education services to HEABC members. Tony has more than 25 years of experience in human resource management as well as representing health sector employers in collective bargaining and third party proceedings. He has acted as the lead negotiator for the Facilities and Community collective agreements as well as various agreements with the BC Medical Association. He also represented the BC Government in negotiations with the Facilities Bargaining Association following the Supreme Court of Canada decision regarding the Health and Social Services Delivery Improvement Act. Prior to joining HEABC, he was responsible for labour relations and occupational health and safety at a BC-based high tech manufacturing company. Tony has had numerous speaking engagements on labour relations and human resources. He is a member of the BC chapter of the Human Resources Management Association (BCHRMA), the BC Industrial Relations Association (BCIRA), and the Health Care Leaders' Association of BC (BCHCLA).

Adrienne Hook - Executive Director, Strategic Negotiations & Benefits Administration 

Adrienne Hook

Adrienne Hook leads HEABC’s Strategic Negotiations & Benefits Administration team, and is responsible for HEABC’s overall negotiations and contract implementation strategy. Adrienne is lead negotiator for the five health sector collective agreements that are negotiated by HEABC on behalf of publicly funded health sector employers, as well as other supplementary health sector workforce agreements. Adrienne is known for her superior negotiations skills and her ability to build strong and productive relationships with HEABC’s union partners.

Adrienne also provides leadership in the area of benefits administration, including implementation of the health sector joint benefits trusts that were negotiated as part of several recent collective agreements. She is a trustee for the Health Science Professionals sector, Community subsector and Facilities subsector joint benefits trusts.

Before coming to HEABC in 2009, Adrienne had leadership positions working in occupational health and safety for Vancouver Coastal Health and Island Health. She has more than 25 years of health care experience including working in complex labour relations environments with multiple unions and numerous stakeholders.

Lyn Kocher - Chief Financial Officer & Executive Director, Corporate Services

Lyn Kocher

Lyn Kocher is CFO/Executive Director responsible for leading the team that provides finance, administration, human resources and information technology services at HEABC. She has over 20 years experience in finance and accounting, mainly in the public sector. Prior to joining HEABC in 1992, Lyn worked in the private sector in both the oil and gas and real estate development fields. She is a Certified General Accountant and has also attained certification in Advanced Trustee Management Standards in Pension Fund Leadership. Lyn is a Trustee on the Municipal Pension Plan Board and was part of the team that negotiated joint trusteeship of the plan in 2001. She has served on the Inter Plan Audit Committee of the four BC Public Sector Pension Plans for over 10 years and is a Past Vice Chair of this Committee.

John Mabbott - Executive Director, Health Match BC

John Mabbott

John Mabbott has more than 25 years of experience in leadership positions within British Columbia's health care system. His primary responsibility is Health Match BC, an innovative and physician, nurse and allied health professionals recruitment service funded by the Government of British Columbia. John is also responsible for the BC Care Aide and Community Health Worker Registry, established to ensure that Health Care Assistants provide consistently high quality care for vulnerable British Columbians; Practice Ready Assessment –BC, a program established to assess the competency of internationally-trained physicians prior to licensure in BC; and Locums for Rural BC, a comprehensive physician locum service for rural and remote communities throughout BC.

Prior to joining HEABC in 2008, he held the position of Executive Director with the University of British Columbia Centre for Health Care Management, Executive Director of the BC Society of Laboratory Science and Executive Director of the Healthcare Labour Adjustment Agency of BC. John is a member of the Canadian Association of Staff Physician Recruiters. He holds a Master’s Degree in Business Administration from the University of Westminster (UK), a post-graduate certificate in Economics from Birkbeck, University of London (UK), and a Bachelor of Arts (Honours) in Geography from Simon Fraser University.

Ingrid Otto - General Counsel & Executive Director, Legal Services & Strategic Labour Relations


Ingrid Otto leads HEABC’s legal services and strategic labour relations team, which provides legal advice to HEABC and labour relations advice, strategic human resources guidance and representation in a variety of labour relations disputes to HEABC’s members. In addition to setting strategic litigation objectives, Ingrid monitors the overall delivery of labour relations advisory services to ensure that members receive timely and effective assistance. Ingrid’s team also delivers education services to members and works closely with members’ labour relations representatives in advising on collective agreement administration and identifying opportunities for future collective bargaining changes. Ingrid is a member of HEABC’s Labour Relations Advisory Group and the Affiliate Committee, and also chairs the Arbitration Review Committee.

Ingrid has a B.Comm. (Honours) from the University of Alberta (specialization in human resources and organizational behaviour), and a law degree and Masters of Business Administration from the University of British Columbia. Prior to joining HEABC in December 2015, Ingrid worked for over 17 years with a leading law firm providing labour, employment, human rights and privacy advice to both public sector and private clients; she then worked as a senior labour relations counsel with the Ministry of Justice of B.C., providing legal advice on a wide range of labour and employment related matters for numerous ministries and agencies. Ingrid has a practical and common-sense approach and extensive hands-on experience in conducting labour arbitrations and mediations and has appeared before the Human Rights Tribunal, the Labour Relations Board, and all levels of courts in B.C. She is a member of the Canadian Association of Counsel to Employers and of the Labour, Employment and Human Rights subsections of the Canadian Bar Association.

Matt Prescott - Executive Director, Physician Services

Matt Prescott

Matt Prescott leads HEABC’s Physician Services team in taking a coordinated approach to the negotiation of provincial (Physician Master Agreement) and local physician contracts. After joining HEABC in 2008 as Consultant, Labour Relations, Matt’s advocacy skills and passion for representing employers in grievance arbitrations and other disputes enabled him to work in a number of increasingly senior positions within the organization, including serving as Executive Director, Legal Services & Strategic Labour Relations. His leadership on complex labour relations strategies, industry-wide health sector labour disputes and collective bargaining have provided him with an extensive knowledge base and experience which he brings to his current role as Executive Director, Physician Services.

Matt graduated from the University of Victoria Faculty of Law and began his career in the Labour & Employment group at Fasken Martineau, a leading international business law and litigation firm, where he represented public and private sector employers before both provincial and federal courts, various human rights tribunals and labour relations boards.